Returns

We offer FREE returns for 14 days.

At Bevilles, we want you to Feel Fabulous with every piece of jewellery or watch that you choose! We understand that buying jewellery online is convenient, but sometimes it may not fit or suit you. We have made it super simple to return items back to us, within 14 days of receipt, all for FREE.

Book Online Return
Step 1
  • Click on 'Book Online Return' Button above
  • Have your order number and email address handy
Step 2
  • Enter in your order number and email address details
Step 3
  • Click on the toggle bar, the items that you want to return
  • Select action and reason for return
Step 4
  • Select how you would like to return your order
Step 5
  • Click submit and we will email you with further instructions once your request has been approved

If you need any assistance, click on the chat button or get in touch via our Contact Us page

An overview of Bevilles Exchange & Refund Policy is set out below.

Your Consumer Law Rights

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done, you are entitled to a refund for the goods and to obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods.

In addition to the rights conferred by the Australian Consumer Law, Bevilles also offers exchanges and refunds set out in this Exchange & Refund Policy.

VIEW FULL EXCHANGE AND REFUND POLICY
HOW DO I RETURN OR EXCHANGE A PRODUCT:
CAN ALL PRODUCTS ON THE BEVILLES WEBSITE BE RETURNED?
WHAT IF MY PRODUCT IS FAULTY?
HOW LONG DOES IT TAKE TO PROCESS MY RETURN?